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Quick claims action
When you utilize electronic funds transfer (EFT) and the Dental Office Toolkit® (DOT), claims can be processed in minutes and payments in your account within 24-48 hours.
Why use DOT for claims submission?
Instant electronic claims
Submit claims online through DOT for near-immediate processing. Attach supporting documentation directly, reducing delays and paperwork.
Real-time claim status
Track your claims from submission to payment. DOT provides instant feedback, so you always know where your claim stands.
Eligibility verification
Check patient coverage and benefits before treatment to avoid denials and ensure accurate billing.
Direct deposit enrollment
Receive payments faster by enrolling in direct deposit through DOT. Payments are deposited directly into your account, improving cash flow.
Secure messaging
Respond to information requests and communicate securely with Delta Dental through DOT’s messaging features.
Pre-treatment estimates and authorizations
Request pre-treatment estimates and authorizations easily, helping patients understand their coverage and costs up front.
How to submit claims
- Use the Dental Office Toolkit® (DOT) to submit claims and attachments online.
- DOT is available to all providers—participating and non-participating.
- Claims submitted through DOT are processed quickly, and you can monitor their status in real time.
- If you prefer, you may submit claims by mail. Be sure to use the correct forms and include all required documentation to avoid processing delays.
- Submit paper claims to:
Delta Dental
PO Box 9085
Farmington Hills, MI 48333-9085 - Call our customer service team at 800-524-0149 for member eligibility, benefits information and claims inquiries. Or, you may call DASI 24/7 at 800-462-7283 to check the status of claims, including those submitted electronically.
Tips to avoid processing delays:
Always verify patient eligibility before submitting a claim.
Attach all necessary documentation.
Enroll in direct deposit for faster payments.
Respond promptly to any information requests from Delta Dental.