Your all-in-one portal
Dental Office Toolkit™ (DOT) gives you secure access to patient benefits, claims and eligibility—anytime, anywhere. Get what you need done quickly with fewer clicks, less hassle and fast processing.
Getting started
New to DOT? Registration is quick and easy.
The first time you log in, you'll need to complete your user profile with up-to-date contact information and set up three security questions. Use the latest version of Chrome and enable pop-ups.
Tip: Offices with shared accounts should use office-wide contact information to avoid re-registration.
Frequently asked questions
Getting started
DOT is a secure, self-service portal where dental offices can submit claims, check patient eligibility and benefits, view payment history, and access forms—all in one place, 24/7.
You’ll need to complete your user profile, set up three security questions, use the latest version of Google Chrome, and enable pop-ups and cookies for dentalofficetoolkit.com.
Visit dentalofficetoolkit.com and click “Register.” Follow the prompts or check your local Delta Dental site for a step-by-step guide.
No. You can use your existing username and password. Just confirm or update your profile when you log in for the first time.
DOT works best with the latest version of Google Chrome. You’ll also need Adobe Acrobat Reader to view and print documents.
Pop-ups are used to display printable formats of benefits, procedures and other key documents.
Payments and claims
Go to the “Payments” section and select “View Payment History.”
In the “Claims” section, select “Track Claim Status” to see the progress of your claims.
To view claims with $0-payments, select "No Pay Processed Claims" in the "Activity Log."
Go to the “Claims” section, fill out the required fields and click “Submit.”
Account management
Use officewide contact info (email and phone) to avoid re-registration issues. Each username must have a unique first and last name—even if they’re variations like “Smith” and “Smith1.”
Click “Forgot Password” on the login page and follow the prompts. You’ll need to answer your security questions.
Contact Customer Service at 800-524-0149 for assistance.
Look up a member using their ID, go to the “Member” tab and click “View All Members.”
Inactive providers are hidden by default. To view them, check the "Display Inactive Providers" box. Providers become inactive after 18 months without submitting claims.
Use the "Change Office" button to select a provider. Then click "Set as Home Office" on the "Service Office Details" page.