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Members contact information

Group plan customer service

Monday through Friday, 8:30 a.m. to 8 p.m. ET; 7:30 a.m. to 7 p.m. CT. Automated system is available 24/7.
800-524-0149 (TTY users call 711)

Group plan Toolkit support

Monday through Friday, 8:30 a.m. to 8 p.m. ET; 7:30 a.m. to 7 p.m. CT
866-356-0301

Mailing addresses

Claims mailing address
Delta Dental
PO Box 9085
Farmington Hills, MI 48333-9085

Mailing address for written inquiries

Delta Dental
PO Box 9089
Farmington Hills, MI 48333-9089

Medicaid customer service

Monday–Friday from 8 a.m. to 8 p.m. ET; 7 a.m. to 7 p.m. CT. 
Automated system is available 24/7 at 866-327-0407 (TTY users call 711). 
Visit memberportal.com to view benefit and claims information.

Mailing addresses

Claims mailing address
Delta Dental
PO Box 9298
Farmington Hills, MI 48333-9298

Mailing address for written inquiries
Delta Dental
PO Box 9230
Farmington Hills, MI 48333-9230

Medicare Advantage customer service

Monday–Friday from 8 a.m. to 8 p.m. ET; 7 a.m. to 7 p.m. CT. 
Automated system is available 24/7 at 800-330-2732 (TTY users call 711). 
Visit memberportal.com to view benefit and claims information.

Mailing addresses

Claims mailing address
Delta Dental
PO Box 9298
Farmington Hills, MI 48333-9298

Mailing address for written inquiries

Delta Dental
PO Box 9230
Farmington Hills, MI 48333-9230

Individual policy customer service
Monday–Friday from 8 a.m. to 6 p.m. ET; 7 a.m. to 5 p.m. CT. 
Automated system is available 24/7 at 800-971-4108.

Individual policy mailing address
PO Box 1596
Indianapolis, IN 46206-1596

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